| Requisition Information | |
| Status: Open | Requisition #: 101238-AP |
| Post End Date: 1/31/2011 | |
| Position Information | |
| Total Openings: 1 | Job Title: System Application Engineer |
| Department: Implementation | Location: Kuala Lumpur, Malaysia |
| Relocation: None | Travel Percent: 40% |
| Work Schedule: Business Hours | |
General Summary:
Uses current programming language and technologies, writes code, completes programming, and performs testing and debugging of applications. Completes documentation and procedures for installation and maintenance. May interact with users to define system requirements and/or necessary modifications.
Principal Duties and Responsibilities:
• Perform programming assignment under supervision.
• Ensure the quality and efficiency of programming assignment.
• Implement customer solutions/services
• Perform system integration/acceptance test with customer
• Compile project documentations
• Assist system support engineers to troubleshoot technical issues
• Ensure that testing, version control and operational manual are properly conducted.
• Tests and develops modifications and writes operational manual
• Writes new program code using prescribed specifications, as appropriate
• Collaborate with other teams to create quicker issue resolution to achieve high customer satisfaction
• Answer escalation questions and provide consulting service for internal colleagues where appropriate
• Develop and maintain an in-depth working knowledge of all products and services offered by the Company.
• To carry out other appropriate duties as when requested.
• Ensure the quality and efficiency of programming assignment.
• Implement customer solutions/services
• Perform system integration/acceptance test with customer
• Compile project documentations
• Assist system support engineers to troubleshoot technical issues
• Ensure that testing, version control and operational manual are properly conducted.
• Tests and develops modifications and writes operational manual
• Writes new program code using prescribed specifications, as appropriate
• Collaborate with other teams to create quicker issue resolution to achieve high customer satisfaction
• Answer escalation questions and provide consulting service for internal colleagues where appropriate
• Develop and maintain an in-depth working knowledge of all products and services offered by the Company.
• To carry out other appropriate duties as when requested.
Job Requirements:
• Technical Requirements
o BS degree in Computer Science, Information Systems or related field or equivalent work experience
o 0-2 years related experience in C++ / JAVA Programming under Unix/Linux environment for telecom or internet services application
o Exposure in telecommunication industry an added advantage.
o Knowledge in SS7/GSM/3G/IP/IVRS is preferable
o Teamwork, self-starter and able to work under pressure and tight timeline
o Fresh graduates are encouraged to apply.
o Full-Time positions available.
o Applicants should be Malaysian citizens or hold relevant residence status.
o BS degree in Computer Science, Information Systems or related field or equivalent work experience
o 0-2 years related experience in C++ / JAVA Programming under Unix/Linux environment for telecom or internet services application
o Exposure in telecommunication industry an added advantage.
o Knowledge in SS7/GSM/3G/IP/IVRS is preferable
o Teamwork, self-starter and able to work under pressure and tight timeline
o Fresh graduates are encouraged to apply.
o Full-Time positions available.
o Applicants should be Malaysian citizens or hold relevant residence status.
• Required Interpersonal Skills
o Good customer service skills and demeanor, along with ability to communicate with both technical and non-technical clients.
o Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques.
o Strong prioritization skills in a fast paced, time sensitive environment.
o Good interpersonal skills
o Good control and follow-up skills
o Good decision making skills
o Proactive Listening
o The ability to excel in a team environment under limited supervision.
o Good customer service skills and demeanor, along with ability to communicate with both technical and non-technical clients.
o Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques.
o Strong prioritization skills in a fast paced, time sensitive environment.
o Good interpersonal skills
o Good control and follow-up skills
o Good decision making skills
o Proactive Listening
o The ability to excel in a team environment under limited supervision.
SEND RESUME
- Submit Your Resume On-Line
You must reference the Requisition # and job title with your submissions. For online submissions, please put the Requisition # in the subject line.
Fax: 813.637.5881 - Mail:
Syniverse Technologies, Inc.
HR Department
8125 Highwoods Palm Way
Tampa, FL, USA 33647-1765
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